Soft skills are the hard stuff! Leading with emotional intelligence requires a foundation in the subtleties and vagaries of bullying and violent communications in professional environments. Emotions emerge as powerful leadership tools in these surroundings and as affirmative allies of productivity. Come to this presentation to see how you feel about more effective communications driving collaborative results! Session dialog will be structured by emotional intelligence and violent communications frameworks easily repurposed to your projects.
At the conclusion of this session, participants should be able to:
- Explain an easily implemented framework for describing, assessing, and using emotional intelligence.
- Examine subtleties in our communications that create a level of "violence" that is detrimental to our goals.